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Privacy Policy

Introduction
Dentalworld CADCAM Solutions Pty (Ltd) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.dentalworld.co.za, contact us, or use our services. We comply with the Protection of Personal Information Act (POPIA) in South Africa.

 

Information We Collect

We may collect the following types of information:


Personal Information
When you contact us or complete a form, we may collect:

  • Name

  • Email address

  • Phone number

  • Business name

  • Job title or profession (e.g. dentist, lab owner)


Website Usage Data
We collect non-identifying information automatically using tools like:

  • Google Analytics

  • Facebook Pixel

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This includes:

  • Device type

  • IP address

  • Pages visited

  • Time on site

  • Referral sources

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3. How We Use Your Information
We use the information we collect to:

  • Respond to your enquiries

  • Provide pricing, catalogs, and product information

  • Process orders or service requests

  • Send updates on promotions or product launches

  • Improve our website and marketing performance

  • Retarget you with relevant ads (e.g., Facebook, Instagram)


We will never sell or share your personal information with third parties for marketing purposes.

 

Communication Consent
By submitting your information on our website, you consent to us:

  • Contacting you via email, phone, or WhatsApp to respond to your request

  • Sending you product updates, offers, or promotional materials (you can opt out at any time)

 

Data Storage and Protection
We take appropriate security measures to protect your data from unauthorized access or misuse. Information may be stored in secure third-party tools (e.g., CRM, email platforms) with appropriate safeguards.

 

Your Rights Under POPIA
You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Withdraw consent at any time

 

To do so, please contact:

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Cookies
Our website uses cookies to enhance your experience and track performance. By using our website, you agree to our use of cookies. You can adjust your browser settings to disable cookies at any time.

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Changes to This Policy
We may update this policy from time to time. All changes will be posted on this page with a revised effective date.

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Contact Us
If you have questions about this policy or your personal data, please contact:


Dentalworld CADCAM Solutions Pty (Ltd)
Unit 101, 1st Floor, North Block, Tannery Park, 21 Belmont Road, Rondebosch, Cape Town
 

Tel: (+27) 21 671 3837
Email: cindy@dentalworld.co.za

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